"I would like to highly recommend Phyllis Staines as both a Realtor and as a sharp businesswoman. While I was working for the Northeast Florida Association of Realtors (NEFAR), a non-profit association that provides services to Realtors in the Jacksonville area, I had access to almost 4,000 Realtor members when I needed to sell my own home. The membership included brokers and agents with a wide variety of talents and diverse backgrounds.
When the U.S. Navy informed my husband and I that we would be moving to Spain, I began to think about selling our house. Almost immedidately, I knew that we would want Phyllis working on our side. Her business and banking background as well as her personal dedication to furthering her education denoted by her long line of Realtor Designations, solidified our decision to hire her.
She quickly went to work for us, while explaining the process step by step along the way. She was wonderful at keeping us informed via email and by telephone and we felt that she was always looking out for OUR best interests.
As an informed consumer and seller, I was very impressed with her and extremely pleased with her diligence and personal attention to us from start until closing! If my family and I ever return to this area, I would be delighted to have Phyllis help us navigate the real estate market and process again."
- Kandice A. Dickover, M.S.
"She was very attentive to what I was trying to find and did her best to accommodate as much of it as possible. In the case of the business she's in, a lot of time she's trying to fit a round peg in a square hole. She has to be familiar with the market and how to get people waht they're looking for. That's what she did, as much as humanly possible."
- Eric Laner, Jacksonville
"We recently bought and sold a house with Phyllis Staines. We started our search as a "weekend hobby" and we were pleasantly surprised at Phyllis' thoroughness and patience with our particular house search. As we became more serious about house shopping and began making offers were were again impressed by Phyllis' dedication and extensive knowledge of the local real estate markets. She took the time to research all potential properties. After working with us for several months we eventually found "THE HOUSE". Phyllis once again surprised us with her hard work and dedication to ensure a smooth purchase. Even when the buyer of our FSBO backed out at the last minute, Phyllis helped prepare our house to be listed on the MLS the very next day, complete with Internet digital photos and professional house information sheets. She had two full price offers for us in less than a week. There were definetely some bumps in the road with both the purchase of our new house and the sale of our old house, but Phyllis was always available with advice and help to ensure a proper closing. On several occassions, she went above and beyond what we would consider "normal" Realtor duties, even taking the responsibilities of other agents when they dropped the ball. Without Phyllis' help neither sale would of gone through! I just to let you know how much we appreciate all the hard work Phyllis did to make it possible for us to purchase our new house. Thank you.
- John and Donne Ordile, Jacksonville Beach
"Phyllis had a professional demeanor at all times. We appreciated her continual updates. The closing went very well, especially considering we signed the contract to list on August 13, 2003 and were at the closing table on September 10. 2003!
- Mr. and Mrs. Walker, St. Johns County
"We just fell in love with Phyllis! She is a great Realtor and new special friend! She represented RE/MAX in high regard. She was very ethical and fun in selling our home."
- Mr. and Mrs. Richardson, Jacksonville
Just a brief note to say what a great job Phyllis Staines did for for my wife and I, in the sale of our former residence and the purchase of a new
home. The former home was a condo in Sawgrass, which are typically on the market for 6-9 months and Phyllis got it sold in under 45 days. Eventhough the closing had some unseen issues with the buyers; she still got the job
done. This is the 6th home I have purchased or sold from KC, Detroit, SoCal,
CT and FL and by far and away she is the best agent I have ever dealt with. Feel free to use us as a reference at anytime.
- Charles Vaughan, Ponte Vedra Beach
We are writing to tell you what a pleasure it was to have Phyllis Staines as our realtor.
"We interviewed two other listing agents from other realty companies in the area as well as Phyllis when we were in Florida in January. It was obvious that she knew the area, the market, and the business. She was our first choice...and the BEST choice.
After we told Phyllis she had the listing, she was fully prepared when she met with us the next day, not only with the necessary paperwork and lock box, but also with a flyer extolling the virtues of the condo. She patiently and thoroughly answered all of our questions and we appreciated her suggestions.
The entire experience was more than satisfactory. Phyllis' pleasant manner, thoroughness, can-do attitude, attention to detail, and considerable knowledge about the real estate business make her an excellent realtor. (By the way, her website is a wealth of helpful information.) We would highly recommend Phyllis to anyone interested in selling or buying a property in the Jacksonville area. We wish Phyllis much continued success!"
- T. Pagani and K. Schenk, Philadelphia, PA
"After interviewing a number of agents, I chose Phyllis Staines to handle the sale of my home. Her
knowledge, experience, professional credentials, and caring manner proved to me that she was
the best choice. Since then, Phyllis has helped me buy another home, and both transactions ran
smoothly. Phyllis' attention to every detail, use of technology, and commitment to her career
and her clients clearly make her an exceptional real estate agent.
When I had to sell my house due to divorce, I was not sure whom to trust. But within minutes of meeting Phyllis, I knew she was the person I wanted working for me. Phyllis' knowledge and experience showed in her presentation, and her concern for my needs were obvious. When the house sold within one week for thousands more than the asking price other realtors suggested, it was obvious that she knew the market well.
Phyllis clearly knows how to make every detail of the transaction flow smoothly. Her marketing plan
was superb, and she was a top-notch negotiator. She was always ready with alternative ways to handle any snags we might incur, and was quick to answer my calls and emails.
Phyllis' use of technology also made my home search much more efficient; her web site was a wealth of information, and her email updates of available properties kept me informed. I was advised of homes that fit my criteria so quickly, that I was able to purchase a wonderful home that had only been on the market one day.
Phyllis doesn't just help buy and sell real estate--she lives it. Her dedication to being
the best in her field is evident by her many professional credentials. She continues
to learn as much as she can about the ever-changing field of real estate and new technologies
so she can offer the best service possible. I am glad Phyllis Staines is my realtor, and when you
work with Phyllis, you will be, too."
- Ms. Renee Duke, Jacksonville, FL
"I have purchased several homes; however, I this is the first where I searched for a real-estate agent on the Internet. I was leery since we were 1,100 miles away and had never met Phyllis. After sending her a simple E-mail requesting information about Jacksonville properties, she responded immediately and within days we had received multiple listings. She is a true professional who made our home purchase absolutely enjoyable.
Rarely, do you find an agent who goes to the lengths she did to ensure we were happy with our new home. From constant E-mails updating us on new properties, entertaining new construction, special considerations for our handicapped daughter, and ensuring we had accommodations when conducting our home search, Phyllis made sure everything was perfect. She surrounds herself with a first class team of professionals in legal and banking industries further ensuring everything goes smoothly.
I highly recommend Phyllis as the agent of choice for Jacksonville and surrounding areas. She is without a doubt the finest agent I have ever met and because of her level of detail we now own the home of our dreams. If you look at her credentials it will become immediately obvious that she is a consummate professional seeking to be the best in the industry. In our opinion, she already is!!! I would strongly recommend Phyllis Staines as the 'agent of choice' for anyone seeking to have a smooth purchase or sale of property."
- Mr. and Mrs. Brian McElyea, Orange Park, FL
"Ms. Staines was very knowledgeable and professional with every aspect of the sales process. Phyllis made us aware of all details and kept us informed. She gets the job done!"
- Mr. and Mrs. Mike Pitocchi, Ponte Vedra, FL
"Phyllis went above and beyond to ensure that we found a house that was right for us. She made us feel like we were her only clients - very professional."
- Mr. and Mrs. Gordon Corburn, Jacksonville, FL
"Phyllis made the sale of our home easy - gave us the information, showed respect, we knew we were in good hands."
- Mr. and Mrs. Eric Meyers, Jacksonville, FL
"We were extremely satisfied with Phyllis' service. Phyllis did exceptional work. I hope to have this type of Real Estate agent every time."
- Mr. and Mrs. Randy Brett, Cumming GA
"Phyllis went above and beyond what would be expected from a good Realtor. She made the whole experience of selling the house pleasant and stress free. Phyllis knows what it takes to sell a house and is willing to go the extra mile when needed. She is a great Realtor. Thanks Phyllis!"
- Mr. and Mrs. Michael Scappator, Charlotte, NC
"Phyllis was very helpful and knowledgable...she works hard to help you move quickly."
- Mr. Scott Champion, Jacksonville, FL
"Phyllis completely took care of all our needs, above and beyond the requirements. Phyllis is friendly, personable, and dedicated to her customers."
- Mr. and Mrs. Dube, Jacksonville, FL
"Phyllis was committed to getting the house sold quickly and at a good price and she did this. We have sold five houses in the past and Phyllis was the best agent by far that we have had."
- Mr. and Mrs. Richard Triplett, Debary, FL
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